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Privacy Policy

HRN Performance Solutions knows how important your online privacy is to you.
We understand your concerns about how your information is used and shared. Therefore, we are committed to respecting and protecting the privacy of those who visit or use our website and have adopted leading industry privacy guidelines. Through this Privacy Policy, HRN Performance Solutions seeks to provide full disclosure of the following to you:

  • The limited information that we collect;
  • How that information is used and with whom it is shared; and
  • The security protections that we employ to protect against disclosure of your information.

What limited information of yours does HRN Performance Solutions collect?
There are two types of information gathered: anonymous information and personally identifiable information.

Anonymous, Automatic Information
Visitors to HRN Performance Solutions' website who browse our site are not required to provide any individually identifiable information, such as name, address or phone number. Nor is such information gathered electronically by HRN Performance Solutions. However, we do collect some information each time an individual visits our site so that we can diagnose technical problems, continue to provide superior customer service and better understand Web usage.
HRN Performance Solutions gathers the visitor's IP address, referral data (the address of the last URL a person visited before clicking to www.hrnonline.com) and the user's type of browser and platform. This anonymous information is collected automatically, without a visitor registering with our site. The data is used in the aggregate and is not tied to personally identifiable information gathered from other parts of our site.

Partner and Third Party Sites
HRN Performance Solutions may provide links to third party sites, such as our business partners and advertisers. Anonymous information may be collected about you on these sites also. Note, however, that HRN Performance Solutions is not responsible for the actions of these third parties. We suggest you review their privacy policies to better understand how they collect and use information.

HRN Performance Solutions implements and uses Display Advertising.  Visitors can opt-out of Google Analytics for Display Advertising by clicking here.  

HRN Performance Solutions implements and uses Remarketing with Google Analytics to advertise online.  Third-party vendors, including Google, show our ads on sites across the Internet.  HRN Performance Solutions and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.

Use of Cookies
Cookies are small pieces of information (text files) that our website transfers to your computer's hard drive through your Web browser. Cookies allow (us to) provide various features to our customers. Other than in registered areas, the cookies are not linked to identifiable information that you provide to us in any other areas of our website. Additionally, since cookies are text files, they can't run programs, search your computer, pass on computer viruses or retrieve any other data from your hard drive.

You do not have to accept cookies from our website, except in registration areas that require them. Most browsers are defaulted to accept cookies, however the "Help" feature of your browser will inform you how to avoid accepting cookies or how to be notified when you receive new cookies. You must have cookies enabled to login and use the client area of our site.

Personally Identifiable, Voluntary Information (Information You Give Us)

Ordering Products and Customer Service
In some instances, HRN Performance Solutions asks users to provide individually identifiable information to become a member, order a product, request information, receive customer service, demo a product, register for informational emails and similar purposes. The information may include your name, postal address, email address, phone number, job title, company name and related data.

We use this information to manage accounts, deliver products and services and provide customer support. We may also compile the information and analyze it in the aggregate to assist in our marketing research.

Providing Information to our Users
We also use this information to provide users information regarding HRN Performance Solutions client service, site announcements and updates as needed, or about HRN Performance Solutions products, services and special offers.

With the exception of HRN Performance Solutions service or site announcements or updates, members may "opt out" of these informational disclosures.

What Information Does HRN Performance Solutions Disclose?
HRN Performance Solutions does not sell user information or derive any benefit, commercial or otherwise, from selling personal information about our users. Additionally, HRN does not disclose or sell to third parties any user content or customized user information (e.g., performance appraisal or other human resource information) that may be developed through use of HRN products. Such user information is confidential. As a result, we are able to make the commitment to our users that we will not disclose to any third party any user information collected by us that could be used to identify or contact the user. This policy of non-disclosure is subject to the following exceptions:

Anonymous Aggregated Information
Our policy of non-disclosure does not limit our ability to aggregate anonymous user demographic data or to target educational, product, sponsorship or advertising information to specific users based on affiliations or geographic locations. Such targeted industry information is one aspect of our site that the user should find valuable.

Third-Party Service Partners
We may also partner with third parties to provide specific services and products. When a client requests these services, we will share names and other necessary contact information so that those services may be provided.

Sales, Mergers or Transfers of Assets
Your personally identifiable information may be transferred as part of a sale, merger or transfer of HRN Performance Solutions or a portion of HRN Performance Solutions. You will be able to opt-out of further use of your information after such a transaction.

Correspondence and Newsletters
We may keep a record of your email questions, concerns and other correspondence, so that we may serve you better. If a user subscribes to our newsletter, we will ask for a contact name, company name, phone number and email address. Of course you may opt-out of our newsletters at any time.

Tell a Friend
If a user chooses to refer a friend to our site, we will ask for the friend's name and email address. HRN Performance Solutions will send a onetime email inviting them to the site. We store that information for the purpose of sending this email. The friend may contact HRN Performance Solutions at any time to request removal of this information from our database.

Required Legal Disclosure of Information
In some instances we may be required by law to disclose information to comply with a legal process, such as a subpoena, court order or search warrant.

Security Practices

Credit Cards and Other Sensitive Information
Credit card information that you provide to us is used for billing purposes only. No such information is stored, used or shared for any other purpose.

We have also taken significant administrative and technical actions to attempt to protect against unauthorized access to or disclosure of customer information—both online and offline. We seek to protect the security of your credit card or other sensitive information during transmission by using Secure Sockets Layer (SSL) encryption. Within our offices, we have established operating procedures which restrict employee access to sensitive information. Ongoing employee training to ensure understanding and implementation of privacy procedures and practices occurs regularly. While we cannot guarantee that information loss, alteration or misuse will not occur, we have taken significant steps to prevent such events.

We use a credit card processing company to assist in processing our orders. We also use third party programmers or other outsourcers to assist us with our business. However, these companies do not retain, store or use personally identifiable information for any secondary purpose beyond the service we are outsourcing.

Clients are responsible for the use of their passwords. We strongly suggest that you be careful in the use and storage of your password and that you do not provide it to others. We also suggest that you log out of our client area and close your browser after each work session to prohibit unauthorized access by others.

User Access to Edit or Delete Your Information
Users may inform HRN Performance Solutions at anytime of changes to their personal information (e.g., name or address) or if they no longer desire our services. Registered users may access and edit their personal information in their user profiles. They may also email this information to Customer Support at support@hrnonline.com or phone us at 800.940.7522.

User Opt-out Rights
HRN Performance Solutions allows you to opt-out of receiving information on HRN Performance Solutions, its products and newsletters, as well as other direct mail offers. This may be done at any time. All HRN Performance Solutions newsletters and direct-emails include easy unsubscribe instructions at the bottom.

What about Changes to This Privacy Policy?
Our business changes constantly. Therefore this privacy policy and conditions of use will also change. Our use of your information is determined by the terms of the policy under which the information is collected. While we may try to email related policy modifications, it is important to check our site and policies regularly to determine whether practices and policies have changed.

How Can You Contact Us Regarding Our Privacy Practices and Related Issues?
If you have questions or require additional information regarding our privacy practices please contact: Customer Support at support@hrnonline.com. Phone: 800.940.7522. We welcome your suggestions.

Updated June 30, 2012